Managed Services Provider (MSP)

Your company's infrastructure is a crucial element to its success; it requires regular care to perform at an optimal level. As your technology partner, LEDS can monitor the overall health of your network daily, ensuring your technology maintains its best condition possible. By proactively maintaining your system, LEDS' technology specialists are able to pinpoint issues before they surface, preventing your company from expensive downtime and other complications. As your business grows, LEDS will help to ensure you have the right resources in place to sustain its development.

LEDS Computer Solutions partners with small businesses to provide computer monitoring and management of your computers, servers and networked systems, provide real time help desk support, and respond to your technology needs 24 hours a day, 7 days a week, all included under a set monthly fee.

Benefits to you:

• IT system evaluation
• Set monthly fee
• 24/7 emergency response
• Proactively manage computers, servers, and networked systems
• Reduced computer, server, and network down time
• Increased employee productivity
• Reduced total cost of ownership on your technology investments

Installation and configuration
As a Managed Services Provider, LEDS will install a Managed Services software agent, and configure it within your company’s network infrastructure to allow LEDS to proactively manage and monitor server activity to ensure constant uptime.

PC Management
LEDS Managed Services – PC Management monitors and manages your desktops and laptops 24 hours per day, 7 days per week. Our technicians are available to provide end user support during normal business hours, as well as emergency after-hours support. LEDS PC Management keeps your employees’ computers running efficiently and eliminates unnecessary down time.

Server and Network Management
LEDS Managed Services – Server Management monitors and maintains your servers and network 24 hours a day, 7 days per week. Our Server and Network Management services are available in three different service plans that provide remote only support, quarterly on-site support, or unlimited on-site support based on your business requirements.

Managed Services Plan Glossary
Definitions of terms used in the Managed Services Plans.

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